Privacy Policy

Rautio Permanent Lighting LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Personal Information:

• Name, email address, phone number, property/mailing address
• Payment information (when applicable)
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Automatically Collected Information:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

• Provide, operate, and maintain our services
• Respond to inquiries and fulfill requests
• Send marketing communications (with consent)
• Send SMS messages (with explicit opt-in consent)
• Improve our website and services
• Maintain records of your communication preferences and consent
• Comply with legal obligations
• Protect against fraudulent activity

If you opt in to receive SMS messages from us, we will use your phone number to send you marketing messages, appointment reminders, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message; you will receive a final confirmation message, and all opt-out requests are processed within 24 hours. For help, reply HELP or contact us directly. Your consent to receive SMS is not a condition of purchase.

We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws. Carriers are not liable for delayed or undelivered messages. See our SMS Terms & Conditions for more details.

• Service Providers: third parties who perform services on our behalf (e.g., payment processing, appointment scheduling), and SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive.
• Legal Requirements: when required by law, legal process, or valid law enforcement requests.
• Business Transfers: in connection with a merger or acquisition.

We do not sell your personal information to third parties. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We use cookies and similar tracking technologies to collect information about your browsing activities, analyze site traffic, remember your preferences, and improve website functionality. You may control cookies through your browser settings.

We implement appropriate technical and organizational measures to protect your personal information, including encryption of sensitive data, secure access controls, and regular security assessments. No method of transmission over the Internet is 100% secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

• Access your personal information
• Request correction
• Request deletion
• Opt out of marketing (reply STOP to SMS or click "unsubscribe" in emails)
• Withdraw consent

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

Rautio Permanent Lighting LLC
2681 SE 12th St, Homestead, FL 33035
Email: help@rautiopermanentlightingllc.com
Phone: (231) 360-4100